VIO Software V3 is the current and forward-looking software branch for Gremsy’s EO/IR payload ecosystem. V3 inherits the EIS capabilities of V2 while expanding into several critical features: RAW IR streaming, EagleEye, Point Here/Set ROI, runtime bitrate control, optimized web/OTA, and a full suite of improvements for professional deployment.
However, upgrading software can be stressful: lost configurations, incompatibilities, downtime. Below are the most common questions and a detailed guide to help you migrate safely.
1. Key FAQs (Short Q&A)
Q: I’m currently on V1.4.0 — can I upgrade directly to V3?
A: No. You must upgrade to V1.5.0 (bridge) first, then to V2.x or V3.
Q: Can I downgrade from V3 → V1?
A: No. Treat it as a one-way upgrade. Always keep backups.
Q: Does RAW IR consume a lot of bandwidth?
A: RAW IR uses more bandwidth, but V3 supports runtime bitrate control to optimize usage.
Q: Is OTA on V3 safe?
A: OTA is more stable than early V2 versions, but staging tests are still required before mass rollout.
Q: Which SDK version is required for V3?
A: Payload SDK v3 (C++ & Python).
2. Migration Checklist (Pre-Upgrade)
- Back up all SQLite configurations / export settings.
- Check current version and system logs.
- Verify gimbal firmware requirements (update via Gtune if needed).
- Download the correct combo package + matching SDK/Tools.
- Perform the upgrade in a staging environment first (test on 1–2 payload units).
- Validate streaming, ROI, EIS, isotherm, and IR presets in a test mission.
- Prepare a rollback plan: if issues occur, restore configurations from backup immediately.
3. Step-by-Step Migration Guide (Sample)
- Back up configuration & media.
- Update gimbal firmware (via Gtune) to the required version.
- Install V1.5.0 (if coming from V1.x).
- Install the V3 package (Payload App + Video Stream + Web Settings).
- Install Payload SDK v3 & companion tools.
- Reboot & validate: EO/IR streaming, ROI, EagleEye, runtime bitrate, etc.
- If stable → roll out gradually (canary release 10% → 50% → 100%).
4. Common Issues & Quick Fixes
- Payload not starting: Check logs; likely firmware mismatch → update firmware.
- IR stream loses radiometric format: Verify camera definition version & RAW IR settings.
- Tracking instability: Check gimbal tuning + EIS configuration; consider temporarily increasing stream bitrate.
Conclusion & Support
Upgrading to V3 provides significant benefits, but following the proper migration path is essential. The Gremsy support team is ready to provide a compatibility checklist tailored to each customer - send your current version and target requirements (EIS/RAW IR/OTA) to receive a specific upgrade plan.
About Gremsy
Gremsy is a world-renowned provider of advanced gimbal and camera systems for drones. Their high-quality solutions are designed to meet the demanding needs of professionals in industries such as filmmaking, surveying, and public safety. Gremsy’s commitment to precision, innovation, and ease of use makes them a trusted partner for UAV manufacturers, system integrators across the globe.