Troubleshooting

Troubleshooting

  • 01. TroubleShooting

    Only USB connection allows upgrading firmware. Refer to Section “01. GETTING STARTED” for USB connection.

    Make sure Silab USB driver is already installed. The driver can be found at:
    www.gremsy.com -> supports -> product support -> GREMSY T7

    PROBLEM POSSIBLE CAUSES SOLUTION
    Status LED is blinking red Low battery Recharge battery
    Status LED is solid red during startup Camera is not balanced well or not installed Check camera balancing
    IMU cable is loose Check in software for IMU sensor error, re-seat IMU sensor connector
    Tilt motor cable or encoder cable is loose Check in software for Tilt error, re-seat tilt motor connector and encoder connector
    Roll motor cable or encoder cable is loose Check in software for Roll error, re-connect roll motor connector and encoder cable
    Pan motor cable or encoder cable is loose Check in software for Pan error, re-connect pan motor connector and encoder cable
    Status LED is solid red during operation IMU sensor cable is loose Re-seat IMU sensor connector
    Status LED is solid white after start up Excessive gyro drift Re-calibrate
    Gremsy T7 has oscillation in one or more axes Stiffness setting is too high Reduce stiffness
    Thumbscrew/top bar nut is not tightened Check tightening
    Camera mounting is not stiff enough Check camera mounting
    Filters settings are incorrect: Gyro and output filter should only be changed if other methods of reducing oscillation have failed Please read more in manual about Gyro filter and output filter (Advanced settings)
    Gremsy gimbal seems to be drifting Gyro sensor is drifting too much Re-calibrate gyro
    Motors seem to be weak Stiffness is too low Increase stiffness
    Auto-power adjustment is not enabled Check in Expert menu if Auto-power adjustment is enabled or not
    Footage appears to wobble side to side or up and down Camera is not properly balanced Check camera balance
    Stiffness setting is low Increase stiffness settings, start with the axis which is poorly stabilized. Higher Stiffness will achieve better stabilization. The tuning process is described in the user manual.