Troubleshooting

Troubleshooting

  • 01. Troubleshooting

    Only USB connection allows upgrading firmware. Refer to Section “01. GETTING STARTED” for USB connection.

    Make sure Silab USB driver is already installed. The driver can be found at:
    www.gremsy.com -> supports -> product support -> PIXY U

    PROBLEM POSSIBLE CAUSES SOLUTION
    Status LED is blinking red Low battery Recharge battery
    Status LED is solid red during startup Camera is not balanced well or not installed Check camera balancing
    IMU cable is loose Check in software for IMU sensor error, re-seat IMU sensor connector
    Tilt motor cable or encoder cable is loose Check in software for Tilt error, re-seat tilt motor connector and encoder connector
    Roll motor cable or encoder cable is loose Check in software for Roll error, re-connect roll motor connector and encoder cable
    Pan motor cable or encoder cable is loose Check in software for Pan error, re-connect pan motor connector and encoder cable
    Status LED is solid red during operation IMU sensor cable is loose Re-seat IMU sensor connector
    Status LED is solid white after start up Excessive gyro drift Re-calibrate